I’m no absolutely sure who to send this message to…This can be the only e-mail I could find. I felt that eighty five% on the brokers Operating in between LGA and JFK among 8/9 and eight/10 have been very unfriendly. My spouse And that i were scheduled to fly from LGA to CMH 8/9 within the 6pm flight. Resulting from weather it was delayed and immediately after sitting down within the Tarmac for more than two hrs was finally xld. Understandable. I will say the flt staff members was incredibly accommodating, pleasant and fun. Nonetheless whenever we waited in line we were eventually handed new boarding passes with practically nothing reported by the man sporting a vest that said “supervisorâ€â€¦he did say Here is the 1st and only possibility (eight/10 at 815pm). We took it and stayed in the airport to see about standby solutions another early morning when gate agents returned. Once the brokers returned (we if program have been awake 24 hrs at this point) they amazed us by stating that our alternate return was booked away from JFK not LGA…good of SOMEONE to inform us this crucial detail!
I locate it horrible to get my baggage go missing in Miami on equally leaving and returning flights. I assume for being contacted immediately on how we can arrive at an arrangement relating to this. I will likely be doing a stick to up.
Should you took the time to hire capable persons to operate to your Airways then Potentially you wouldn’t be within the money wherewithal that you just’re suffering from. Possibly you wouldn’t should continually oversell your seats making sure that passengers boycott your airline and use other a lot more reputable and trusted businesses such as Southwest or United.
Flight 686 dec 26 2015 My husband & i had been explained to the wrong transfer terminal gate in charlotte on airplane planning to freeport as opposed to nassau. I went to flight attendant driving counter to explain flight. He looked at me funny Once i stated nassau smirked in no way looked at my ticket to clarify Spot This flight was an hour delayed so there was no rush.
I used to be on maintain with reservations a number of situations for incredibly prolonged periods of time. 1 AA reservations and one particular agent told me it could Value me an extra $189.00 to fly out subsequent early morning then stated that flights were booked up coming day.
we ended up charged $861 to change the flight itinerary. The travel agency blames the AA for that significant payment and AA washed their hands.
Upon landing in Roatan on Feb fourteen, I figured out a piece of my luggage was however in Miami And they'd have it around the plane on the subsequent flight from Miami to Roatan, the following Saturday!
I flew from Orlando to Dallas to Las Vegas yesterday and After i bought home and unpacked, I found among my goods was lacking from amongst my checked bags.It absolutely was a shaving kit that was inside a zippered pocket on the surface of the bag. I termed purchaser service in Las Vegas and was told there's nothing they will do.
I understand that it might be a while just before USAIR and American software program will probably be synched. But, there's no reason for your agents to become so disconnected.
Whenever we boarded flight 556 in monte go bay today we ended up the initial people today inside our area of the click cabin and we seen a backpack tucked at the rear of row eight without any person everywhere that it belonged to . We pointed it out to a person by having an AA uniform who seemed to be a passenger and he was very rude declaring it belongs to an AA staff and clearly I must have never been on this sort of airplane in advance of. My spouse and I experience quite not comfortable with such a reaction from one of your employees!!
LIES. American Airways has lied to me repeatedly. My bag didn't arrive at the airport. I had been looking ahead to an extended time period within the carousel and no luggage arrived out for my flight. Nor did any person from your baggage office that experienced a transparent see of your carousel appear out to mention nothing at all could well be coming. I checked for the office and so they then mentioned there was NO REASON why my suitcase shouldn’t have arrived. They were being to send my suitcase to me at my hotel. At two:24 PM I obtained a cellphone contact from a recorded information saying my bag was picked up and could be shipped in 6 several hours. LIE. I called the delayed baggage selection and was informed it absolutely was picked up at three PM and might be delivered inside 6 several hours. LIE. I checked online this night and it stated it was picked up at 3 PM and might be shipped in 6 hours. LIE.
Be sure to ahead me the knowledge for my travel voucher that needs to be on file. I've dropped the initial as I'd saved it on my other Personal computer which is staying serviced.
Luis not merely obtained us with a flight but upgrade to top notch. This was a major deal with for us. The flight amount was AA2386 in case I spelled Luis’s previous name wrong.
To I don’t understand how A lot of people wanting to get this fixed. I was so frustrated and about to surrender