I flew on American airlines for The 1st time and previous. our baggage was broken with black grease on it big hunks out in the handles and wheels. your aircraft was dirty and very unpleasant. the flight crew wasn't friendly in the least. My granddaughter was with me and is also about 6ft tall no home for her legs and human being laid back in her seat and she could not go in any way in her seat.
I used to be overcharged for a 3rd bit of luggage on a global journey United states of america to Uruguay. I have tried making use of the web site email to test to acquire a refund; no reaction.
I recently experienced a flight cancelled by American Airways and stood in a very line for 45 minutes to get rebooked on another flight. I used to be shocked to find out which the gate agents did not have a watch into your offered USAIR flights.
Does American Airways Have got a coverage Never to talk to their travellers (who've all paid to fly on that airline)???
I checked in moments back for flight 1329 from Phoenix to JFK. I am booked in Top notch. I entered the Priority location to search out no line and two brokers standing at respective counters with no “Place Closed†signs everywhere.
I cannot believe that you board passengers just before doing all of your checks around the airplane. Leaving your clients trapped for over two hrs without any to little information is overall bullshit. When you are basically the same as each airline In this particular respect, it’s merely not suitable to treat your customers in this manner.
We flew almost within vision in the vacation spot, and after that the captain arrived on and claimed which the technical problem was acting up, and rather than landing where our destination was, they necessary to convert back again to obtain it serviced by persons which could in fact do that.
I gained the underneath response from American Airlines following I refused their provide of a $twenty five.00 journey voucher for horrendous service. My reviews have been posted on this site Nonetheless they were eradicated. Their insufficient service Expense me time and cash, which I cannot get again and so they think $twenty five.
I labored at Boeing for Plenty of many years, until eventually I finally came to my senses to the fact that the CEO Jim McNerney will not actually concern himself Together with the ‘actual operate’ currently being done. Instead, he cuts it down thus far with layoffs, that he basically shoots himself inside the foot. You'll Imagine This is able to harm. Nonetheless, he leaves just a Company prior to the penny drops. He did the very same factor with 3M right before he took The task because the Boeing CEO.
I would like to touch upon how horrible your flight and shopper service was today. Flight 4425 was suppose to go away at 5 pm from DC and obtain to Atlanta. We didn’t just take off from DC right until 6:twenty pm. We were being advised it absolutely was destined to be a ten minute hold off but we under no circumstances boarded the aircraft until eventually way afterwards. Then the pilot mentioned there was no hold off Even with remaining delayed 45 minutes after which experienced us sit about the runway for more than 35 minutes. I have an understanding of you don't recommended you read have any Regulate over the turbulence we professional but we arrived in ATL they usually didn’t Use a terminal for us to unboard.
What I wish to request from American Airways is could you guys be sure to waive this payment for us. I do know I termed in now and paid out the various, but should you guys can be sure to help us out, that might indicate lots for our family With this getaway.
Flt 1999 from FLL on11-22-15 was a multitude. Was delayed due to the fact all baggage wasn't loaded due to the rain,then the baggage was loaded improperly, we taxied back again into the terminal, preset the baggage after which you can we would have liked fuel given that we had been delayed. We waited for somebody to return to unlock the fuel tank(that process) for a minimum of 40 mins.
March twenty five I flew from Austin to Ft Myers by using a aircraft alter In Charlotte. When reserving my flight I requested wheelchair help. Needed to hunt one particular up in Austin. Was taken to gate 2hours in advance but was confident there would be help for boarding. Gate was altered with no one at he desk could uncover no aid, and with terrific problem proceeded to new gate. Once again no guidance in boarding.
three) May perhaps five at HPN we had to locate chair…female attendant could not press passenger up ramp onto aircraft, so he walked…..Once we arrived at ORD we had to seek out chair at One more gate….